Frequently asked questions

No. We operate as a merchant exporter and quality-control partner. We source from qualified processors, independently test the selected lot, verify documentation, and dispatch only after buyer approval.

• We source from BRC-certified facilities in Mahuva and Unjha with written supplier permission.
• We maintain sample rooms and inspection capability within 90 minutes of these hubs.
• Facility-agnostic sourcing means we pick the best current lot, not forced inventory.

Our newness is your leverage. Established exporters ignore small buyers; we cannot afford to.

• Founders personally inspect every lot before container loading.
• Trial MOQs from 500 kg; LCL consolidation welcome.
• Double testing: pre-purchase screen + NABL lab COA on every batch.
• Quality & weight final at port of loading per agreed COA — stated in contract.

500 kg for trial orders, 2 MT for repeat orders. LCL (less than container load) available when consolidating multiple products.

• Samples free up to 500 g.
• Courier at buyer's account (DHL / FedEx). Tracking within 24 hours of dispatch.
• Current-batch COA included with every sample.

Standard international terms for new relationships:

• 30% advance, 70% against scanned copy of Bill of Lading.
• 100% irrevocable Letter of Credit at sight from a prime bank.

Loading from Mundra (INMUN) or Ahmedabad ICD. Lead time 15–25 days from sample approval, depending on product and lab queue.

• FOB Mundra, CIF, and CFR available — quoted per destination.
• Direct India–Mombasa routing for East Africa; no Dubai transshipment.
• EU-bound cargo: MRL panel completed before dispatch, not after.

Every shipment includes:

• Commercial Invoice
• Packing List
• Certificate of Analysis (NABL-accredited lab)
• Phytosanitary Certificate
• Certificate of Origin
• Bill of Lading / Air Waybill

Yes, on repeat orders. Custom packing, cartons, and labeling discussed at enquiry stage. Trial orders use standard 25 kg kraft bags.

Every lot is tested at NABL-accredited third-party laboratories — Eurofins, SGS, or Vimta — not in-house processor labs.

• Pre-purchase screen: moisture, aflatoxin, and microbiology before we buy the lot.
• Full-parameter COA: pesticide multi-residue panel, aflatoxin, ochratoxin, heavy metals, and microbiology.
• EU-bound cargo: MRL panel against Regulation 396/2005 completed before dispatch.

Yes. LCL consolidation is available when combining dehydrated onion, garlic, psyllium, or other ingredients in a single container.

• Trial MOQs from 500 kg per product; consolidation discussed at enquiry stage.
• Separate COA and batch documentation for each product in the shipment.
• FOB Mundra or CIF quoted per destination port.

Quality and weight are final at port of loading as per the agreed COA from our NABL-accredited laboratory partners.

• Retention samples held at origin for 6 months — counter-testing available if dispute arises.
• Pre-shipment sealed sample and final COA sent for written buyer approval before dispatch.
• Contract clause: cargo moves only after buyer sign-off on the approved lot.

Use the contact form and select 'Book a 30-Minute Export Call', message us on WhatsApp, or call during office hours. We schedule calls in IST and respond to booking requests within 12 working hours.

• Bring: product grade, approximate quantity, destination port, and any internal spec limits.
• Calls cover specs, MOQ, sample process, payment terms, and indicative lead times — not binding pricing until proforma stage.

The more specific your enquiry, the faster we can return a useful quote.

• Product name and grade (flakes, granules, powder, psyllium purity)
• Target moisture, mesh/size, and microbiological limits if you have them
• Quantity (trial vs repeat), packing preference, and Incoterm
• Destination port and market (EU MRL panel vs standard COA)